Cancellation and Refund Policy
At Salem Runners Club, we strive to ensure a positive experience for all participants in our events and activities. We understand that circumstances may arise that require cancellation or refund requests. Please review our policy below for information on cancellations and refunds:Event Registration Cancellation
- Cancellation Requests: If you need to cancel your registration for an event hosted by Salem Runners Club, please submit a cancellation request as soon as possible. You can typically find information on how to cancel your registration on the event’s registration page or by contacting our customer support team.
- Refund Eligibility: Refund eligibility varies depending on the timing of your cancellation and the specific event. Please refer to the event’s registration page or contact us directly for details on refund eligibility and deadlines.
- Processing Time: Once we receive your cancellation request, we will process it promptly. Please allow a reasonable amount of time for the refund to be processed and credited back to the original payment method.
Event Cancellation by Salem Runners Club
In rare circumstances, Salem Runners Club may need to cancel or postpone an event due to factors beyond our control, such as inclement weather, safety concerns, or unforeseen circumstances. If an event is canceled by Salem Runners Club, registered participants will typically be offered the following options:- Rescheduling: We may reschedule the event to a later date, and your registration will automatically be transferred to the rescheduled date. If you are unable to attend the rescheduled date, you may be eligible for a refund as outlined below.
- Refund Options: Depending on the circumstances of the cancellation, participants may be eligible for a full or partial refund of their registration fee. Refund eligibility and amounts will be determined on a case-by-case basis and communicated to registered participants.